Privacy Policy

We collect information depending on how you interact with hello gatekeepers.

This may include:

• Name
• Business email address
• Business phone number
• Company name
• Job title or role
• Company website
• LinkedIn or other professional profile information
• Business location
• Information you provide through contact or inquiry forms
• Information provided during consultations or onboarding
• Communications you send to us
• Customer account and billing information
• Prospect and lead information
• Outreach and campaign information
• Information collected automatically when you use our Website
• Other information you voluntarily provide

We generally do not seek to collect sensitive personal information through our Website.

You may provide personal information when you:

• Contact us
• Request information about our services
• Schedule a meeting
• Become a customer
• Communicate with our team
• Submit a form on our Website
• Provide information during onboarding
• Provide prospect lists or CRM data
• Otherwise communicate or interact with us

If you become a customer, we may also collect information necessary to manage our business relationship, including contract, billing, account, campaign, and service-related information.

Because hello gatekeepers provides B2B outbound sales and prospecting services, we may process information relating to business contacts and prospective customers.

This information may include:

• Name
• Business email address
• Business telephone number
• Job title
• Company or employer
• Company website
• LinkedIn URL or other professional profile
• Business location
• Industry
• Company size
• Other business or firmographic information
• Professional responsibilities or areas of interest
• Publicly available professional information
• Prospecting and qualification information
• Outreach history
• Email delivery and engagement information
• Call history and outcomes
• Meeting status
• Responses to outreach
• Unsubscribe and opt-out requests
• Do-not-contact or suppression status

We generally process this information in a business-to-business context and use it for legitimate business and commercial purposes, subject to applicable law.

Business contact information may come from:

• Our customers
• Information provided directly by a prospect
• Publicly available company websites
• Public professional profiles
• Business directories
• Business databases and data providers
• Referrals
• Research conducted by hello gatekeepers
• Information generated or updated during an outreach campaign
• Other lawful sources

We may combine information from multiple sources to improve the accuracy and relevance of business contact records.

Where information is obtained from third parties, we expect those providers to collect and provide information in accordance with applicable law and their applicable terms.

We may use business contact and prospect information to:

• Identify businesses and professionals who may be relevant to a customer's products or services
• Research and qualify prospective customers
• Build and maintain prospect lists
• Segment prospects based on relevant business characteristics
• Conduct B2B sales outreach
• Send business-related emails
• Conduct business-related telephone outreach
• Conduct professional-network outreach
• Schedule meetings
• Respond to prospect communications
• Track outreach status and responses
• Maintain do-not-contact and suppression lists
• Prevent repeated or unwanted communications
• Measure campaign performance
• Provide campaign reporting to customers
• Improve our services
• Maintain accurate business records
• Comply with applicable law

We do not intend to use prospect information for purposes that are materially incompatible with the purposes described in this Privacy Policy.

Our customers may provide prospect lists, CRM information, business contact information, campaign information, sales notes, or other data so that we can provide our services.

When we process this information on behalf of a customer, hello gatekeepers may act as a service provider, processor, or other contracted service provider, depending on the circumstances and applicable law.

Customer-provided information may include:

• Prospect lists
• Contact information
• Company information
• CRM records
• Sales notes
• Target-account information
• Campaign information
• Outreach instructions
• Email addresses
• Phone numbers
• Previous outreach history
• Meeting information
• Suppression or do-not-contact lists

We use customer-provided information to provide the services requested by the customer and in accordance with applicable agreements and instructions.

hello gatekeepers may conduct outbound communications on behalf of itself or its customers.

These communications may include:

• Business emails
• Follow-up emails
• Telephone calls
• Professional-network communications
• Meeting invitations
• Other business-development communications

Our services are intended for legitimate B2B sales and business-development purposes.

If you receive a communication from hello gatekeepers or from one of our customers through our services and do not wish to receive further communications, you may request that we stop contacting you.

You may opt out of future marketing or sales communications from hello gatekeepers at any time.

Depending on the communication, you may:

• Use the unsubscribe mechanism provided in an email
• Reply to the communication requesting no further contact
• Contact us using the information provided below

When appropriate, we may communicate your opt-out request to the applicable customer so that the customer can honor your preference.

We may maintain limited information on a suppression or do-not-contact list after an opt-out. This allows us to honor your request and prevent future unwanted communications.

When you visit our Website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Referring website
• Date and time of access
• General Website usage information
• Technical information associated with requests to our Website

We use this information to operate, secure, maintain, and improve our Website.

We may use cookies and similar technologies that are necessary for Website functionality and security.

These technologies may be used to:

• Maintain Website functionality
• Remember preferences
• Protect forms
• Prevent abuse
• Understand Website usage
• Improve Website performance

You can generally control cookies through your browser settings. Disabling cookies may affect certain Website functionality.

We use Cloudflare Turnstile to help protect our Website and forms against spam, bots, automated submissions, and malicious activity.

When Turnstile is used, Cloudflare may process technical information associated with your interaction with our Website for security and verification purposes.

Cloudflare's processing of information is governed by its own privacy policies and terms.

We use third-party providers to operate our business and Website.

Our current providers include:

We may add or replace service providers as our business and technology needs change.

We do not sell personal information for monetary consideration.

We may disclose information in the following circumstances:

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may depend on:

• The type of information
• The purpose for which it was collected
• Our relationship with the relevant individual or business
• Customer agreements
• Legal requirements
• Dispute-resolution needs
• Security requirements
• Legitimate business needs

For prospect information, we may periodically update, correct, suppress, or remove information that is no longer reasonably useful for legitimate business purposes.

We may retain limited information on suppression or do-not-contact lists so that we can honor opt-out requests.

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically is completely secure. We therefore cannot guarantee absolute security.

hello gatekeepers and our service providers may process or store information in countries other than the country where you reside.

Where required by applicable law, we will take appropriate measures to protect personal information transferred across borders.

Depending on where you live and applicable law, you may have rights regarding your personal information.

These may include the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Request information about how your information is collected or used
• Object to certain processing
• Restrict certain processing
• Withdraw consent where applicable
• Opt out of marketing communications
• Appeal a privacy decision where applicable

These rights are subject to applicable legal exceptions and limitations.

To exercise a privacy right, contact us using the information in the "Contact Us" section.

We may need to verify your identity before completing certain requests.

If you are a California resident, applicable California privacy laws may provide additional rights regarding your personal information.

Depending on applicable law, these rights may include the right to:

• Know what categories of personal information we collect
• Know the purposes for which personal information is collected or used
• Know the categories of sources from which information is collected
• Know the categories of third parties to whom information is disclosed
• Request deletion of personal information
• Request correction of inaccurate personal information
• Opt out of certain sales or sharing activities where applicable
• Receive equal treatment for exercising applicable privacy rights

hello gatekeepers does not sell personal information for monetary consideration.

Certain exemptions or exceptions may apply to B2B information depending on applicable California law.

California residents may submit privacy requests using the contact information below.

If you are located in the European Economic Area or United Kingdom, additional data-protection rights may apply.

Depending on the circumstances, our lawful basis for processing personal information may include:

• Performance of a contract
• Compliance with a legal obligation
• Legitimate interests
• Consent
• Other lawful bases permitted by applicable law

Where we rely on legitimate interests, these may include providing B2B sales services, responding to inquiries, developing business relationships, securing our systems, preventing fraud and abuse, and conducting reasonable B2B marketing.

Where applicable, you may object to direct marketing at any time.

You may also have the right to lodge a complaint with your local data protection authority.

Our Website and services are intended for businesses and adults.

We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

Our Website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policy of any third-party website you visit.

We may update this Privacy Policy from time to time to reflect changes to our business, technology, services, or legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this page.

If we make material changes that require additional notice under applicable law, we will provide that notice through appropriate means.